Delivery within the UK mainland is normally free unless otherwise stated. Most deliveries will be direct from the factory following manufacture of the items and we do not provide a specific delivery date, day or time for the delivery of your items. We will advise you of the week in which the items will be delivered based on a week ending date. Your order will be delivered within that week, Monday to Friday within business hours.
We provide delivery on a non-time specified schedule. This means that we will advise you of your delivery on a week ending basis and your order will be delivered during that week within normal business hours.
Delivery will be to your confirmed delivery address roadside/kerbside or loading bay area only and is subject to there being no delivery vehicle access restrictions and our delivery service does not include taking your ordered items into the building.
Unfortunately, we are unable to leave deliveries if there is no one at the delivery address to take receipt. Should this happen, we will contact you to rearrange delivery, but we may unfortunately have to charge for this redelivery.
Delivery will be to the address that you have confirmed within your order and will be to the kerbside or loading bay area of that address only. We are unable to take products into the premises for you. Please note that we are unable to accept orders where the delivery is requested to be made to a residential address.
Please ensure that the products and sizes that you select are suitable for the purposes you require in advance of placing an order as all products are manufactured to customer order and once we start manufacturing, we cannot accept returns or cancellations.
Residential Deliveries. We are unable to accept orders where delivery is requested to a residential address.
Deliveries to Ireland
We do deliver to Ireland but it is chargeable. Please call before placing an order online if your order delivery address is in Ireland as there are additional delivery charges based on the order value and your location. Please call and we can advise on the costs.
Whilst some of our products are stocked and ready to deliver, most are manufactured to order here in the UK to fulfil you order. Please check the approx delivery times below or call us and we will be happy to advise how long delivery will be for your specific products.
Guideline to Delivery Times
The delivery times for different product types will vary and it is always best to contact us for us to advise you on the expected delivery time for a particular product.
Lockers 5-25 days
Laptop, Tablet, Mobile Phone lockers 20-25 days
Mobile Shelving 4-6 weeks
Shelving 5-20 days
Cloakroom Equipment 10-20 days
Cupboards 10-20 days
Cabinets 10-20 days
Workstations 10-20 days
Lapcabby Range - Approximately 7 working weeks. Please call 01244 940906 for individual product lead times as these change on a weekly basis.
Express delivery Lockers
The Express delivery Locker range is available on 5, 10 and 15 day delivery options, which does not include the day of placing the order. We will confirm a "Delivery by" date and your order will be delivered upto and including this date.
The factory has two annual "shut down" each year as follows and due to these closures any Express delivery orders that run into these periods will be extended by 5 days.
Shut Down 1 - 1st week in June
Shut down 2 - Last week in October.
Delivery to Ireland
Please always call us on 01244 940906 before placing an order if your delivery address is in Ireland as there are additional charges for delivery to Ireland.
Re-delivery charge will be 5% of the net value of the order. There is a minimum redelivery charge of £25.
*Delivery is normally free unless stated otherwise. Delivery for replacement keys, locks doors and other replacement parts are chargeable.